The problem
'When are you free?' starts a chain of three or four emails. Each one waits on someone checking a calendar. New clients drift away during the back-and-forth, and the front desk spends part of every day on calendar ping-pong for other people. The person asking usually just wants a time that works.
What Cowork does
- An hourly task reads new messages that ask to meet or book.
- It checks the right person's Google Calendar for open times that match the meeting type.
- It drafts a reply offering two or three times and a single-use Calendly link as a fallback.
- It labels the thread so it's easy to find.
Where the draft lands
Reply drafts with times and a link.
What stays with you
Sending, and anything that needs a judgment call about who should meet the client.
Hi Sam, happy to meet about catching up your books. I have Tuesday at 10:00 or 2:30, or Thursday at 9:00. If none of those work, grab any open time here: [single-use Calendly link]. Jo
Watch-outs
- Calendars must be current, including personal blocks.
- Calendly's connector can book directly. Keep booking as the client's action through the link.
Questions owners ask
Do I need Calendly?
No. Offering times from Google Calendar works alone. Calendly adds a self-serve link.
Can it handle Outlook calendars?
Yes, through the Microsoft 365 connector.