The problem
The most common client complaint about lawyers is not hearing from them. Attorneys know this, but writing a status note for every open matter each week is hours they bill elsewhere.
What Cowork does
- A Friday task reads the week's notes, tasks and calendar entries for open matters in Clio through Composio (if available), or from a weekly matter report in Drive.
- It drafts a plain-language update per client: what happened this week, what's next, anything needed from them.
- Matters with no activity get a short 'nothing new, here's what we're waiting on' draft.
- Drafts are grouped by responsible attorney.
Where the draft lands
Drafts in the attorney's inbox, grouped by matter.
What stays with you
Reviewing every update for accuracy and privilege before sending.
Hi Grace, a quick update on your deposit matter. This week we sent the demand letter to Cornerstone Property Management. They have 14 days to respond. Nothing is needed from you right now. We'll update you next Friday or sooner if they reply. Attorney Okafor
Watch-outs
- Privilege and accuracy: an attorney reviews each draft. Never send automatically.
- Some matters shouldn't get written updates at all. Mark them excluded.
Questions owners ask
Will clients know it's AI-drafted?
They get an email the attorney reviewed and sent.
Does it bill the time?
Firms decide that. Check your bar's guidance on billing for AI-assisted work.