7 ideas
AI ideas that use Outlook / Microsoft 365
7 ideas in the library use Outlook / Microsoft 365. It has an official Claude connector. Official Microsoft 365 connector (Outlook, OneDrive, SharePoint, Teams). Needs one-time admin consent.
- 01Leads
Draft a first reply to every website lead within the hour
Cowork checks the inbox every hour for contact-form leads, writes a reply in the owner's voice that asks the one or two questions the shop always needs answered, and logs the lead in Jobber.
Electrical · Plumbing · HVAC · LandscapingGmail, Outlook / Microsoft 365, Jobber +1Light setup - 02Leads / Admin
New-inquiry summaries ready for the attorney's conflict check
For small law firms, Cowork reads new inquiries, writes a short intake summary with every party named, and drafts a holding reply that gives no legal advice.
LawGmail, Outlook / Microsoft 365, Clio +1Medium setup - 03Admin / Leads
Sort the shared inbox and draft the routine replies
Every hour, Cowork reads the office's shared inbox, labels each message (new client, existing client, vendor, billing, spam) and writes reply drafts for the routine ones.
Most trades & officesGmail, Outlook / Microsoft 365, Google DriveMedium setup - 04Admin / Reporting
A 4 PM list of client emails nobody has answered
Every afternoon, Cowork finds client emails that have gone more than a day without a reply and sends the office manager one list, oldest first.
Insurance · Law · Real estateGmail, Outlook / Microsoft 365Light setup - 05Admin
Certificate-of-insurance requests, logged and pre-filled
Cowork reads COI requests as they arrive, pulls out the holder, project and requirements, and puts each request in a queue with a pre-filled summary so a CSR can issue it faster.
InsuranceGmail, Outlook / Microsoft 365, Google DriveLight setup - 06Admin / Reporting
Weekly status-update drafts for every open matter
Each Friday, Cowork reads the week's notes and activity on open matters and drafts a short status email per client for the responsible attorney to review.
LawClio, Google Drive, Gmail +1Heavy setup - 07Marketing / Admin
Renewal outreach drafts 60 and 30 days out
For independent agencies, Cowork reads upcoming renewals from an AMS export and drafts personal check-in emails 60 and 30 days ahead, with prompts for the account manager to review coverage changes.
InsuranceGoogle Drive, Gmail, Outlook / Microsoft 365Medium setup
The Monday Draft · free, weekly
Get one idea like this every Monday.
One practical AI idea for owners and office managers of trade shops, dental and medical practices, and small offices: what it drafts, what it needs, how long setup takes, and what to watch for. About a five-minute read.
Workahead is independent and not affiliated with Anthropic. Product names belong to their owners.