The problem
On a wet morning the office spends its first hour on the phone moving appointments, while crews wait. The decision itself is quick. Telling twenty customers is the slow part.
What Cowork does
- A daily task at 5:30 AM checks the forecast for the service area using web search, if available on your plan.
- If the rain chance passes the owner's threshold, it reads today's outdoor visits from Jobber.
- It drafts a short message for each customer explaining the delay and offering two open slots from a shared availability sheet.
- It emails the owner a summary so they can make the call: go, partial, or reschedule.
Where the draft lands
An early summary email to the owner and Gmail drafts for each affected customer.
What stays with you
Deciding whether to roll, moving visits in Jobber, and sending the messages.
Forecast for today: 80% rain from 9 AM (threshold 60%). 14 outdoor visits affected.
Draft to customers: Hi Sue, rain is coming in this morning, so we'd like to move your mowing to Thursday morning or Friday afternoon. Which works better? Thanks for your patience. Greenway Lawn
Watch-outs
- Jobber's official connector can't move visits. Rescheduling in Jobber stays manual.
- Forecasts are wrong often enough that the owner should make the final call every time.
Questions owners ask
Can it reschedule automatically?
No. The connector can't edit the schedule, and you'd want a person deciding anyway.
Does it work for snow?
Yes, with a snow threshold and a different message.