Scheduled tuning
Review voice drift, changing rules, and workflow behavior so the setup stays aligned with your operation.
03 · Managed Governance
Keep the system in step with the business.
Your rules change. Your team finds new edge cases. Your workflows need attention after launch. I look after the installed setup, keep its behavior aligned with your operation, and show you where it needs a decision.
- Investment
- $1,200–$3,500per month · month to month
- Scheduling
- Ongoing
- What you leave with
- Tuning, reporting, escalations
The right fit
The system is live. Someone needs to look after it.
01
Your business keeps changing.
New processes, new team members, and changing rules need to be reflected in the installed system.
02
Exceptions need an owner.
You want a clear route for unusual cases without turning every issue into another job for your team.
03
You want visibility.
Regular reporting helps you judge usage, savings, and whether the setup still fits the way you operate.
What you get
Practical attention after launch.
Approvals & escalations
Support for review queues and edge cases, with decisions routed to the right person.
Weekly digests
A recurring view of completed work, exceptions, and the decisions that still need your attention.
Scheduled health report
Usage, savings, exceptions, and drift, so you can assess the system rather than guess.
Documented continuity
Keep the operating context and handoff documentation usable if you decide to self-manage.
How it works
A rhythm your team can rely on.
01 · Establish the baseline
Review the installed setup, current rules, and escalation responsibilities.
02 · Review & tune
Use the agreed review cycle to inspect output, handle edge cases, and adjust the agreed workflows.
03 · Report & decide
Use the scheduled health report to decide what to keep, change, or scope as a separate build.
An example in practice
A policy changes. The workflow follows.
Suppose your payment terms change. The relevant drafting rules and review examples need updating too. Governance brings the change into the scheduled review, checks the resulting drafts, and keeps exceptions visible to the person responsible.
Illustrative workflow, not a client result.
Investment
A clear scope.
A clear price.
Month to month, cancel anytime. The level of ongoing attention determines the quoted fee. Confirm new builds and substantial scope changes separately.
Compare all AI engagements →Before you start
A few useful answers.
How do we agree on timing?
Before work begins, we agree the scope, start date, milestones, review windows, and target handoff around your priorities and both teams’ availability. For ongoing support, we also agree a review cadence and response expectations. If the scope or availability changes, we revisit the schedule together.
Is this required after implementation?
No. Many clients self-manage. Governance is optional when you would rather have the person who built the system continue looking after it.
Is there a long-term commitment?
No. Managed Governance is month to month, with the option to cancel and self-manage.
Who makes business decisions?
You do. Approval and escalation rules define what the system may do and which decisions need your attention.
Does this include a new implementation?
No. It supports your installed setup. A new implementation or substantial expansion needs its own agreed scope.
Let’s start with your operation
Keep the benefits. Get help with the upkeep.
Tell me about your business in the questionnaire. We’ll discuss scope, availability, and a schedule that works for both of us.
Discuss ongoing governance